Effective Date: February 27, 2025
Last Updated: February 27, 2025

Brunswick Vermin Pro (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website brunswick.vermin.pro or engage with our pest control services.

1. Data We Collect

We collect and process the following types of personal data:

1.1. Information You Provide to Us

  • Contact Details: Name, phone number, email address, and physical address.
  • Service Information: Details about your pest issue and property location.
  • Billing Information: Payment details (processed securely via third-party providers).
  • Communications: Any information you provide when contacting us (e.g., inquiries, service requests, complaints).

1.2. Information We Collect Automatically

  • Website Usage Data: IP address, browser type, pages visited, and interaction data collected via cookies and analytics tools.
  • Device Information: Type of device, operating system, and referring URLs.

1.3. Information from Third Parties

  • If applicable, we may receive data from publicly available sources or business partners related to customer verification and fraud prevention.

2. Purpose of Data Collection

We collect personal data for the following purposes:

  • To provide and manage our pest control services.
  • To communicate with you regarding bookings, service updates, and customer support.
  • To process payments and issue invoices.
  • To improve our website, marketing strategies, and customer experience.
  • To comply with legal obligations and respond to law enforcement requests if required.

3. Legal Basis for Processing Data

We process personal data based on the following lawful grounds:

  • Contractual necessity – To provide our pest control services.
  • Legitimate interest – To improve our business operations and customer service.
  • Legal obligation – To comply with applicable laws and regulations.
  • Consent – When required for direct marketing (you may withdraw consent at any time).

4. Data Retention and Storage

We retain your personal data only for as long as necessary for the purposes outlined in this policy:

  • Customer records and service data: Retained for 2 years (as required by tax and legal obligations).
  • Contact inquiries: Retained for 2 months unless further communication is needed.
  • Marketing data: Retained until you opt out or withdraw consent.

Data is securely stored on our servers or trusted third-party providers with encryption and access control measures in place.

5. Sharing of Personal Data

We do not sell or rent personal data. However, we may share information with:

  • Service Providers: Third-party payment processors, IT support, and marketing service providers.
  • Legal Authorities: When required to comply with legal requests or enforce agreements.
  • Business Transfers: In case of a merger, sale, or restructuring, data may be transferred to the new entity.

All third-party data processors adhere to GDPR and have appropriate security measures in place.

6. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data when no longer needed (subject to legal requirements).
  • Restriction of Processing: Request limitation on data processing in certain circumstances.
  • Data Portability: Request a structured, machine-readable copy of your data.
  • Objection: Object to data processing for direct marketing purposes.
  • Withdrawal of Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise these rights, contact us using the details provided below.

7. Security Measures

We implement industry-standard security practices to protect personal data, including:

  • Encryption: Secure transmission of data via HTTPS.
  • Access Controls: Restricted access to authorized personnel only.
  • Data Anonymization & Minimization: Storing only necessary data for the required duration.

Despite our efforts, no data transmission over the internet is entirely secure. Please take precautions when sharing sensitive information.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:

Brunswick Vermin Pro
Shallotte NC 28459, Brunswick County, North Carolina
Email: support@vermin.pro
Phone: (855) 673-0979
Contact Page: brunswick.vermin.pro/contact

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. Any updates will be posted on our website with the revised date.